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computer not registering keys

Anonymous
2018-05-22T13:15:54+00:00

For about a week or two my keyboard has been giving me issues. My five and six keys on the top number row won't work after logging in. I have tested the keyboard on other PC's as well as test other keyboards on the PC giving me issues. The on-screen keyboard doesn't work either.

Windows for home | Windows 10 | Devices and drivers

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  1. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2018-05-22T13:17:12+00:00

    Please try these options one by one and check after each option.

    1. Run Keyboard Troubleshooter

    Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down and click Keyboard > Run the troubleshooter > Follow onscreen directions

    1. Uninstall Keyboard Driver

    Windows Key+X (Or right click on Start) > Click Device Manager > Expand Keyboards > Right click on Standard PS/2 Keyboard > Uninstall > Reboot the computer to reinstall

    1. Turn off filter keys in Ease of Access

    Type ease in Windows Start Search box > Click Ease of Access > Click Make the Keyboard easier to use > Ensure Turn on filter Keys is not checked

    Source - https://support.microsoft.com/en-us/help/17417/...

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