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Windows Media Player - Unknown everything 0 bytes

Anonymous
2018-07-03T14:01:02+00:00

Hello. not sure what happened. all my music is still on my computer but WMP will only play it as a "list" and the songs don't appear as albums/artists/anything like before. I've tried deleting the giant album now titled "unknown" with 300+ songs of 0 bytes and it will not go away. I'm also unable to rip the original CDs back into the library. I just want to listen and view my music like before. what can I do?

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2018-07-03T14:02:14+00:00

Hi Orlyeh,

Click the links below to download the 3 troubleshooters for Windows Media player

Then run each one individually, once that is done, check whether WMP is working correctly:

http://aka.ms/diag_wmpc10

http://aka.ms/diag_wmpl10

http://aka.ms/diag_wmpdvd10

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  1. Anonymous
    2018-07-03T14:09:04+00:00

    the second one found this

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  2. Anonymous
    2018-07-03T14:08:06+00:00

    the first one found this.

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  3. Anonymous
    2018-07-03T14:24:38+00:00

    Actually, it's all back and working now! Thanks so much!!

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