keys transposed

Question

Hi

The @ and "keys have suddenly swapped. How did this happen and how can we fix it please. We are using Office 265 Home and Student.

thankd

Answer 1

Hi Kathy, there is a known bug in the 1803 version of Windows 10

Right click your Start Button, choose Powershell (admin)

If the @ symbol on your keyboard is above the 2, you have a US English Keyboard

Paste this command and hit Enter:

$1 = New-WinUserLanguageList en-US

If the " symbol on your keyboard is above the 2, you have a UK English Keyboard

Paste this command and hit Enter:

$1 = New-WinUserLanguageList en-GB

Then run this command to set the order of installed input languages

Set-WinUserLanguageList $1

Close Powershell and restart your PC

Answer 2

Go to Settings>Language>Keyboard Layout.

Which Keyboard layout is set to default?

Answer 3

Restart your computer a few times to see if it helps.

Open Start > Settings > Update & security > Troubleshoot

Scroll down

Click Keyboards

Click Run the Troubleshooter

When complete, restart to see if the problem is resolved.

Try connecting the keyboard to a different USB port if its a USB wired keyboard.

Press Windows key + X

Click Device Manager

Expand Keyboards

Right click keyboard

Click Uninstall

Exit Device Manager then restart

Reset your BIOS defaults:

https://www.groovypost.com/howto/reset-pc-bios-...

Try the keyboard with another computer to see if it works.

Check for the latest driver updates for your computer.

Try disabling the RAID settings in the BIOS If you have that configured.

If that does not work, try using SharpKeys to remap the keyboard:

https://www.groovypost.com/howto/easily-remap-k...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 4

Hello I am a fellow community member here to help. Does this only happen when typing in office apps?