Share via

Error code: 0xc000000f after windows 10 features update windows key doesn't work!!!!

Anonymous
2018-05-16T18:57:16+00:00

Hello,

I have been getting a message on my ASUS vivobook to install a features update for windows 10 for months. My laptop has hardly any storage (only 32GB) so I couldn't find a way to install it. Today I found a method to install it using a USB drive which I did and I left it to install whilst I went to school. When I came back I saw a message on my laptop saying:

'Recovery

Your PC/Device needs to be repaired

A required device isn't connected or can't be accessed.

Error code: 0xc000000f

You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.

Press the Windows key for UEFI Firmware Settings'

I didn't have any installation media so I looked online and and found a question similar to the problem I was having (https://answers.microsoft.com/en-us/windows/forum/windows\_10-performance-winpc/windows-10-error-code-0xc000000f/765e013a-f3d0-472b-a92f-2f0ec14b0e6c) and I created a bootable USB flash drive using the first method. 

I have plugged this in and nothing is happening. I also pressed the Windows key but again nothing happens. I have looked on the ASUS help page and they have nothing on their to do with this problem.

Please could someone help as have exams starting in a few weeks and I urgently need my laptop.

Thanks

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-05-16T19:08:59+00:00

    I can't click anything, it doesn't do anything. it stuck on the blue screen with the message and after a few seconds the screen goes black. each time i press the power button the blue message appears

    Also how do I connect a keyboard from another device to my laptop?

    Thanks

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-05-16T19:12:13+00:00

    I am going to recommend you downgrade to Windows 10 1703.

    Step 1: download Windows 10 1703 from the following link:

    https://tb.rg-adguard.net/index.php?sid=74a7cf5...

    Choose the following:

    • Windows Final
    • Windows 10, version 1703
    • Windows 10 Pro + Home
    • English
    • x64 (64 bit) x32 (32 bit)

    Step 2: create a bootable copy

    https://answers.microsoft.com/en-us/windows/wik...

    Step 3: perform a custom install

    http://answers.microsoft.com/en-us/insider/wiki...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2018-05-16T18:59:15+00:00

    Does Control + Esc work?

    Restart your computer a few times to see if it helps.

    Open Start > Settings > Update & security > Troubleshoot

    Scroll down

    Click Keyboards

    Click Run the Troubleshooter

    When complete, restart to see if the problem is resolved.

    Try connecting the keyboard to a different USB port if its a USB wired keyboard.

    Press Windows key + X

    Click Device Manager

    Expand Keyboards

    Right click keyboard

    Click Uninstall

    Exit Device Manager then restart

    Reset your BIOS defaults:

    https://www.groovypost.com/howto/reset-pc-bios-...

    Try the keyboard with another computer to see if it works.

    Check for the latest driver updates for your computer.

    Was this answer helpful?

    0 comments