Error:There is a problem while resetting pc

Question

i dont know why i cant reset my pc

i found some error:

1)  0x80070003 in PushButtonReset::RegKey::HasValue (base\reset\util\src\registry.cpp:187): Failed to load subkey at [Microsoft\Windows\Signature][gle=0x00000002]

2) 0x80070003 in PbrGetRestoreToBaselineVal (base\reset\engine\scenario\src\sensetargetos.cpp:61): Does not find registry key of PushButtonReset[gle=0x00000002]

Answer 1

Create a USB flash drive using Rufus:

https://www.tenforums.com/tutorials/2376-create...

Answer 2

Hi Lee, if you provided a screenshot, it is not coming through, please try that again . . .

In your next Post, click the second last button on the toolbar above your post to select that image and upload it to your post . . .

Answer 3

Hi Lee, your recovery image is corrupt, your best option is to re-install Windows 10, which will also repair your recovery image:

You can reinstall Windows 10 at any time and it will not cost you anything !

Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers

Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues

Click this link:

https://www.microsoft.com/en-us/software-downlo...

to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10

If you have problems booting from a boot disc, you may have UEFI BIOS:

Insert the Bootable Installation Media, then go into your BIOS and make the following changes:

1. Disable Secure Boot
2. Enable Legacy Boot
3. If Available enable CSM
4. If Required enable USB Boot
5. Move the device with the bootable disc to the top of the boot order
6. Save BIOS changes, restart your System and it should boot from the Installation Media

Answer 4

Regarding your issue,

The reset Image might be corrupt so try pointing the recovery image to a different media.

Make sure you have Windows 10 ISO file and has install.wim in Sources folder.

Point recovery image using the following article:

https://www.tenforums.com/tutorials/4287-create...

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.