vpn smart card don t work wirh winver 20h2

olivier-rb 91 Reputation points

I don't know if it is linked to the 20H2 update but since then I have not been able to use a smart card to connect to a VPN.
the couple loggin password ok but smart because not.
I did the test from a pc in winver1909 no problem.
following error

[Name] Microsoft-Windows-EapHost
[Guid] {6eb8db94-fe96-443f-a366-5fe0cee7fb1c}

EventID 2002

Version 0

Level 2

Task 2

Opcode 0

Keywords 0x8000000000000001

  • TimeCreated [SystemTime] 2021-02-20T18: 29: 22.7660159Z EventRecordID 15853 Correlation
  • Execution [ProcessID] 27340
    [ThreadID] 24588 Channel Application Computer Pc-Office
  • Security [UserID] S-1-5-21-3399958192-3752400438-3052107548-1001
    • EventData
    Key Name Eap method DLL path
    TypeId 254
    AuthorId 311
    VendorId 14122
    VendorType 1

is this still an update bug.

thank you

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Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Candy Luo 12,686 Reputation points Microsoft Vendor

    Hi ,

    Based on my understanding, RAS client upgraded from Windows 10 1909 to windows 10 20H2 and they were using Windows NATIVE profile for VPN connection and using Smart card as authentication, they are not getting a Prompt to Enter the PIN and it fails. Is that right? Please feel free to let me know if I have any misunderstanding.

    See if the issue like below:

    VPN uses Smartcard for authentication. prior to 2004, when user connect to VPN, a prompt dialog for Smartcard PIN is displayed:


    After upgrading to 2004 and later, this PIN dialog is no longer displayed and VPN stuck at Connecting states for a while ten fails to connect.

    If your symptoms are the same, please start rasphone.exe and connect from there. Here is a similar thread discussed before, see if it can help with you (pay attention to what M. LAECHELE siad):

    Virtual Smart Card VPN No longer working after upgrading to 2004

    Best Regards,



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  2. olivier-rb 91 Reputation points

    no the problem is not linked to the pin code, I have the interface.
    the connection is not made, and I have the error indicated if above.
    I always go through the rras because there are always problems in win 10 mode :)
    there is not even a loggon trace on the server, the connection is cut locally ..