Hi ,
Based on my understanding, RAS client upgraded from Windows 10 1909 to windows 10 20H2 and they were using Windows NATIVE profile for VPN connection and using Smart card as authentication, they are not getting a Prompt to Enter the PIN and it fails. Is that right? Please feel free to let me know if I have any misunderstanding.
See if the issue like below:
VPN uses Smartcard for authentication. prior to 2004, when user connect to VPN, a prompt dialog for Smartcard PIN is displayed:
After upgrading to 2004 and later, this PIN dialog is no longer displayed and VPN stuck at Connecting states for a while ten fails to connect.
If your symptoms are the same, please start rasphone.exe and connect from there. Here is a similar thread discussed before, see if it can help with you (pay attention to what M. LAECHELE siad):
Virtual Smart Card VPN No longer working after upgrading to 2004
Best Regards,
Candy
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