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Windows Store Apps Stuck on Loading Screen

Anonymous
2018-04-14T16:06:24+00:00

Not all apps (I think). The only ones I have tried to play are Middle-earth: Shadow of War, Cuphead, and Everspace. I have already tried most things (PowerShell, Command Prompt, troubleshooter), but I am willing to try again. I really want this issue fixed. When I just ran the troubleshooter, the issue was 'Hanging or Crashing Apps'. Additionally, when I tried loading one of the games - when it was stuck on the screen - I opened up Task Manager. It said that the game wasn't even running.

I remember (this started a while ago) that I ran Raiders of the Broken Planet, but it wasn't running really well so I closed out of it. Then a couple days later I wanted to try playing Cuphead, and then it didn't work. Before playing Raiders, it was working perfectly fine.

Thanks ahead of time for any help.

UPDATE 1: I just tried running

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

into Command Prompt. I got this back as an error:

UPDATE 2: Tried putting this into Command Prompt as administrator, then restarting the computer and trying again. It didn't work.

net user administrator/active:yes

UPDATE 3: E for Excel's step one. Eventually, AppXManifest.xml got stuck at 20% processing. However, I don't think that this is related to the Microsoft Store Issue but PowerShell started doing some weird things.

If you look a little bit above the center of the screen in this one you can make out the \AppXManifest.xml 100% Complet.xml 20% Processing

**Update 4:**E for Excel's #2/3/4 also didn't work. The ideas were setting up a new account, reinstalling the Windows Store, and using the Update Troubleshooter.

Windows for home | Windows 10 | Gaming

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  2. Anonymous
    2018-04-14T16:29:51+00:00

    It made the taskbar go away, but nothing else.

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  4. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2018-04-14T16:13:26+00:00

    Please try these options one by one and check after each option

    1. Re-register All Store apps

    Right click on Windows Start > Right click on Windows Powershell (Admin) > Copy the following from below and right click in Powrshell to paste ? Enter > Restart your computer

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    1. Uninstall & Reinstall Store

    Right click on Windows Start > Right click on Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

    Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

    Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer

    Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

    1. Run Built-in & Guided Walk through Windows Update troubleshooter

    Built-in : Type troubleshoot in Windows Start Search box > Click Troubleshoot > Click Windows update > Troubleshoot

    Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

    1. Create a New User Account and login with this new User Account to rule out corruption in user profile

    https://support.microsoft.com/en-us/help/402692...

    Let me know if you have any more question or require further help. If above didn't work, I will supply more troubleshooting steps to solve this problem.

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  5. Anonymous
    2018-04-14T16:11:03+00:00

    Could you confirm if this also happens in the default Administrator account?

    Open Start

    Type: cmd

    Right click CMD

    Click Run as administrator

    At the command prompt, type:

    net user administrator/active:yes

    Hit Enter

    Close command prompt, restart, then try signing into the Administrator account.

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