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disc space and battery problems

Anonymous
2018-05-26T13:32:17+00:00

hi  i have a HP laptop windows 10 i have not been able to download the newest version of the windows update as its saying i dont have enough disc space ? i have tried the disc cleaner . but the programmes i have on my pc i do not want rid off , for the update its saying i need at least 8GB of space ? other than get a external hard drive i cannot think what to do ? any help is appreciated?

 i also am having problems with the battery , my old one stopped charging , so i have recently bought another one

 problem is the icon in the bottom right hand corner is saying plugged on not charging?

i think its odd as when i turn off the latop close it down and leave the cable plugged in, turn it back on its clearly charging up?

 but not charging when on ?

ive tried the take the battery off unplug  and leave it for a while then put it all back together  nothing is working?

 any help is much appreciated  ive even looked in control panel where it says  about deleting the battery thing forgot what the initials are to delete it ?

 even that is not in the panel/

 many thanks 

 karen

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-26T13:55:28+00:00

When it comes to low capacity drives, your are options are the following:

Step 1: Free up space on the drive:

https://www.groovypost.com/howto/maximize-stora...

Step 2: Download and make a bootable copy:

How to download official Windows 10 ISO files

	[http://answers.microsoft.com/en-us/windows/wiki...](http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-download-official-windows-10-iso-files/35cde7ec-5b6f-481c-a02d-dadf465df326)

create a bootable copy

https://answers.microsoft.com/en-us/windows/wik...

Connect an external drive with enough space and turn it on.

Step 2: How to Upgrade to Windows 10 Spring Creators Update on a Drive with Limited Space

https://answers.microsoft.com/en-us/insider/wik...

OR

Block the upgrade and stick with your current version:

https://www.groovypost.com/howto/block-windows-...

Please be advised some users are reporting issues with the Windows 10 1709 update. Make sure you backup before attempting to upgrade:

http://answers.microsoft.com/en-us/windows/wiki...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Anonymous
2018-05-26T13:45:28+00:00

i have not been able to download the newest version of the windows update as its saying i dont have enough disc space ?

-> To illustrate your problem, please open the Disk Manager (diskmgmt.msc), then use snippingtool.exe to take a snapshot of the Disk Manager frame. Save the snapshot to your desktop, then attach it to your reply.

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2 additional answers

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  1. Anonymous
    2018-05-26T15:59:11+00:00

     im not brilliant with computers i  have found the disk manager after 10 minutes however i do not know what this snipping tool thing is . i have typed it in but comes up something to do with america? 

    "SnippingTool" is a terrific utility that you would not want to do without after you have used it a few times. Right-click any blank area on your desktop, left-click New, then Shortcut. Now type snippingtool and press Enter a couple of times. This will create the Snipping Tool shortcut on your desktop.

    If unsure how to use snipping tool, type this question into a Google search box:

    How to use snipping tool

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  2. Anonymous
    2018-05-26T14:14:32+00:00

    i have not been able to download the newest version of the windows update as its saying i dont have enough disc space ?

    -> To illustrate your problem, please open the Disk Manager (diskmgmt.msc), then use snippingtool.exe to take a snapshot of the Disk Manager frame. Save the snapshot to your desktop, then attach it to your reply.

    hi 

     im not brilliant with computers i  have found the disk manager after 10 minutes however i do not know what this snipping tool thing is . i have typed it in but comes up something to do with america?

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