Authenticator, new device not syncing

Barry Whitelaw 1 Reputation point

I have Authenticator on an S21ultra which shows all my accounts. Adding the app to an iPad, and selecting Restore from backup, doesn’t work. No accounts are imported. I am using the same account. Any ideas? Is there another step?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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