Share via

Microsoft store install option missing...

Anonymous
2018-07-12T10:41:24+00:00

sir,    I have log in my Microsoft account in store but install option still missing ... sir please guide me how to I can solve this issue.   thank you

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

3 answers

Sort by: Most helpful
  1. Anonymous
    2018-07-12T10:42:03+00:00

    Hello,

    Try resetting Store app. Run following command in administrative Windows PowerShell:

    Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Let us know if this helps!

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-07-12T12:02:22+00:00

    Which version of Windows 10 is currently installed? See how to verify:

    https://answers.microsoft.com/en-us/windows/wik...

    First, try signing out of the Microsoft Store. Click your Profile picture at the top right, click your account then sign out.

    Restart your computer, launch the Microsoft Store app, sign in again, then attempt downloading again.

    Other things you can try...

    Start by running the Windows Store Apps troubleshooter.

    Open Start > Settings > Update & security > Troubleshoot

    Scroll down to the bottom

    Click Windows Store Apps

    Click Run the troubleshooter

    When complete try opening the Store again.

    Also check if the Store works in another user account.

    Press Windows key + R

    Type: wsreset.exe

    Hit Enter

    Do this a couple times then try launching the Store again.

    Your Antivirus might be interfering with the Store, try disabling it 'temporarily' to see if it launches.

    Check Windows Update and install the latest updates. Sometimes Microsoft releases infrastructure fixes for the Store through Windows Update.

    You can also try resetting the store app using the following instructions:

    https://www.groovypost.com/howto/reset-windows-...

    Reinstall the Store:

    Press Windows key + X

    Click Windows PowerShell (Admin)

    At the command prompt, type the following then hit Enter:

    Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    If that does not work, try resetting the software distribution folder:

    Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the Action Center - Windows key + A.

    1. Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type each of the following then hit Enter

    taskkill /F /FI "SERVICES eq wuauserv" (do this multiple times)

    net stop cryptSvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    rmdir C:\Windows\SoftwareDistribution\DataStore

    rmdir C:\Windows\SoftwareDistribution\Download

    If that does not work...

    1. Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type each of the following then hit Enter

    Run these codes:

    Net Stop bits

    Net Stop wuauserv

    Net Stop appidsvc

    Net Stop cryptsvc

    Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak

    Ren %systemroot%\system32\catroot2 catroot2.bak

    Net Start bits

    Net Start wuauserv

    Net Start appidsvc

    Net Start cryptsvc

    After running these commands, check if your issue is fixed.

    When complete, hit Enter, then restart, then try updating again.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Sumit D - IA 170.7K Reputation points Independent Advisor
    2018-07-12T10:54:04+00:00

    It probably means the device is not compatible or your Windows version is not updated.

    What is the name of the app?

    Was this answer helpful?

    0 comments No comments