RE: DaveM118,
acquired a HP 870-244 Omen 16GBs RAM 1tb HDD personal 1 TB HDD Windows/programs Geforce GTX Graphics 1070 card So Nvidia graphics and surround sound I've been thrilled with all aspects of the machine so far (since 1/3/18)I'm an old 20 yr XP fan so going to a knew unit with win 10 was a whole knew universe to me. The error occurred when I went to install driver updates for Nvidia sound and graphics, I also have any time updates for win 10 and it was installing at the time I started the driver updates, it was 35% into it I had no idea till I looked at security updates by chance, shortly thereafter a blue screen came up saying sorry YOUR computer has encountered a problem and needs to shut down If you want more info so to https://www.windows.com/stopcode, If you talk to a tech tell him UNEXPECTED KERNAL MODE TRAP mfdhidk.sys failed Right now it's working perfectly But if I try and install an update LOOK OUT things don't work right sluggish, so I shut it down for a couple three hours and everything's normal, It's still under warranty so I got ahold of an HP Rep tech and we put it through diagnostics and it passed with flying colors. So I'm sending it out the 11th to the shop and let them handle it. I've got three other computers to choose from but this is my baby, gaming, VR ready, Bluetoothe, WiFi, Infrared along with a 27" curve screen makes for great inclusion, totally expandable to 64 RAM 32 recommended, I still have room for another HDD and the MOBO is M.2 ready, I love this machine I hope they can remedy the situation. Thanks for your answer I went to the event viewer just couldn't save to one drive or cloud because I got rid of it. Thanks again