exam registration - cannot update profile information

Robert Olsen 6 Reputation points

Good morning, I'm trying to register for the AZ-900 exam and noticed some of the info in my profile is not correct. I go to make the changes and when I click submit, I receive:

"50040: Sorry, we are having a service interruption and we are unable to complete your transaction. Please contact customer support."

I've tried multiple PCs and multiple browsers with the same result. Any ideas I can try?



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  1. Dave Patrick 426.3K Reputation points MVP

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to Accept as answer if the reply is helpful--

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