exam registration - cannot update profile information

Robert Olsen 6 Reputation points
2021-02-21T15:20:49.907+00:00

Good morning, I'm trying to register for the AZ-900 exam and noticed some of the info in my profile is not correct. I go to make the changes and when I click submit, I receive:

"50040: Sorry, we are having a service interruption and we are unable to complete your transaction. Please contact customer support."

I've tried multiple PCs and multiple browsers with the same result. Any ideas I can try?

Thanks!

--rob

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
36,985 questions
{count} vote

1 answer

Sort by: Most helpful
  1. Dave Patrick 426.3K Reputation points MVP
    2021-02-21T15:38:20.537+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to Accept as answer if the reply is helpful--

    0 comments No comments