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Receiving error message "access violation 0000000. read access violation 00000000"

Anonymous
2018-09-02T17:52:47+00:00

I am using boxoft free PDF to JPG converter. I am trying to either use the command prompt function or hot directories function to convert pdfs from one folder to another in JPG format. I am receiving the error message when adding a pdf file to the input folder. How do I fix the error message?

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-09-02T18:30:20+00:00

    Its quite tricky to think what could be causing this as it may be directly related to the application itself.

    Have you tried to reinstall the app?

    Out of interest do you have more than one user account on your machine?

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  2. Anonymous
    2018-09-02T18:22:43+00:00

    Yes I have but that still doesn't change anything unfortunately. Anything else I should try? BTW thanks for replying quickly.

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  3. Anonymous
    2018-09-02T18:04:42+00:00

    hi Joefre93,

    Have you attempted to run the application or command prompt as an administrator to see if this resolves the issue?

    thanks

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