File and printer sharing settings cannot be saved

Question

File and printer sharing cannot be saved after turning them on.

The problem has suddenly appeared, for no apparent reason:

• tried numerous suggestions on the web.
• tried saving after deactivating the firewall.
• tried after

a) sc.exe config lanmanworkstation depend= bowser/mrxsmb10/mrxsmb20/nsi

b) sc.exe config mrxsmb20 start= disabled

c) sc.exe config mrxsmb20 start= auto

(see http://www.tomshardware.co.uk/forum/id-3372390/windows-discoverable-network.html )

 I am at my wits end.

Answer 1

Thank you for your concern and assistance.

1. All the trouble-shooters fail to find any problem.
2. Your suggestion to run DISM was interesting.

However, I ran the tool as indicated. It did not report anything.

The problem File and Printer sharing always reverts to OFFL

-> change sharing options

-> turn on file and printer sharing

-> save changes

return to 1, the sharing options are off again.

3. Other people appear to have met the problem:

(see http://www.tomshardware.co.uk/forum/id-3372390/windows-discoverable-network.html )

After this action, the media folder of a computer on the network becomes visible, but not the files nor the printers.

After reboot, the entire problem remains : my computer is not visible on the network, and no other computers visible on the network from my computer.

4. I am trying to go back to a Windows restore point.

This fails however, apparently a running process prevents the restore from completing.

However, I have no anti-virus running and no other background process that I can see.

Thank you for your support.

Answer 2

Hi,

Can you try following methods

Method 1: Running the troubleshooter will help in detecting and identifying the issue and in certain cases will fix to enhance the performance of the system. I suggest you to run the HomeGroup troubleshooter by following the steps below and check if you are able to connect to the network.

I- Press Windows logo key on the keyboard, type Troubleshooting and select the top most search result.

II- Click on View all from left side panel of the screen, select HomeGroup, click on Advanced option and check Apply repairs automatically option.

III- Follow the on screen instructions and wait for the troubleshooting to complete.

IV- Check for the status after the troubleshooting is complete, close the window and check if the issue is resolved.

Method 2: Try to run [System File Checker] SFC scan on the computer which would scan for corrupt system files on the computer and replace them.

http://support.microsoft.com/kb/929833

Let me know if that helps.

Kind Regards,

Engr. Jamshed Muhammad