Outlook causing overheating

Question

I'm using a Lenovo XI1 Yoga with Windows 10. Recently, Microsoft Outlook starting requiring high CPU usage, resulting in the cooling fan running non-stop. When Outlook is open, Outlook is using 45-50% of CPU. When I close it, the total CPU use drops to around 2% and the fan turns off. The computer is about 9 months old, but this has only been happening for a few days. Reboot didn't help. The outbox is empty.

Answer 1

Hi Joseph,

Outdated or corrupted Outlook can cause the application to not work the way it should be. For us to rectify the issue, kindly provide us the information needed below:

• How do you access Outlook?
• Which version of Outlook are you using? Here's how to check the version of Outlook you're using.
• Does the issue happens when you open other Office apps such as Word or Excel?

Meanwhile, you can repair an Office application. Since restarting Outlook did not work, you can have it repaird. Follow the steps for Windows 10 on the link provided.

We'll wait for any updates, so we can assist you further.