Windows keeps scrolling down

Question

my screen keeps scrolling down and does not let me scroll up , but when i press spacebar it goes back to normal.

what  should i do ?

Answer 1

Press Windows key + X

Click Device Manager

Expand Mice and other pointing devices.

Right click on the Mouse and click uninstall

Press Alt + F4

Press the Windows key + X

Press the letter U

Press the letter R

Restart

OR

Press Windows key + X

Press the 'M' key

Press tab once

Use the down arround to select Mice and other pointing devices.

Press the right arrow to expand Mice and other pointing devices.

Use the down arrow again to select your HID-Compliant mouse

Press the right click menu key on your keyboard (usually located between the Alt and Control keys)

Select uninstall

Hit Enter

Press Alt + F4

Press the Windows key + X

Press the letter U

Press the letter R

Restart

Other things you can try.

Method 1: Run the Hardware and Devices troubleshooter. This troubleshooter finds and fixes common problems with devices on your computer.

Click Start.

Type Troubleshooting, and select Troubleshooting in the results.

In the new window, click Hardware and Sound.

In the list of options, click on Hardware and Devices.

Click Next and follow the on-screen instructions.

Method 2: Use the System File Checker tool to repair missing or corrupted system files. This allows users to scan for corruptions in Windows system files and restore corrupted files.

Open Start, type: CMD

Right click CMD

Click Run as administrator

Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

Also run the System File Checker utility:

Open Start, type: CMD

Right click CMD

Click Run as administrator

At the Command Prompt, type: sfc/scannow

This will check for any integrity violations

Restart your system

Answer 2

Hi Atharva,

Open the Settings App

Go to Update & Security - Troubleshoot

Run the Hardware and devices troubleshooter

If you are using a Wireless mouse, unplug it for a minute or two, then try it again . ..

Finally if the above does not resolve the issue, check the manufacturers website for a newer device driver . . .

Answer 3

I have just noticed that the page down key on my laptop isn't working, could that be the problem ?

Answer 4

I am using a wireless mouse but this problem occurs on the touchpad too. It is now asking me to restart the computer so ia m doing it  i will notify you once its done.

Answer 5

The restart ia done but it is still happening.

Went to device manager and checked for uupdate but there are no updates.