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Blue Screen error - Kernel Security Check Failure

Anonymous
2018-08-02T14:14:10+00:00

My user has been having frequent blue screen error that says kernel security check failure. Sometimes it happen after undock from docking station and sometimes it happen resume from sleep mode or all of sudden when starting the laptop without connected to docking station. 

Machine is Lenovo Thinkpad X1 Carbon G3 running Windows 10 x64 bit. I have swapped the hard disk on another laptop with same model and problem happen again. I believe its not related to hardware error since it happen on different hardware. Also, i have upgraded firmware, display drivers, wired, wireless drivers to the latest version in lenovo website and problem happen again.

I have uploaded memory dump file in this link. Please advise. 

https://www.dropbox.com/sh/vginimeuc0u7b0h/AADbh4-XX0mGbPtv5u5JlDjFa?dl=0

Next, 2nd user also had Blue screen error. I repeated the same steps. Machine is Lenovo X1 Yoga G2 running Windows 10 x64. I have upgraded firmware, display drivers, wired, wireless drivers to the latest version in lenovo website. Also swap the hard disk to another laptop with same model to ensure it's not hardware issue but same error happen again.

Here is the memory dump file. 

https://www.dropbox.com/sh/e1t77re8ucbn0e0/AADale5tFy9mF0jlwx9sZTGda?dl=0

Thanks

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-08-03T02:51:02+00:00

    Uploaded the mini dump for the first user. Please advise.

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  2. Anonymous
    2018-08-03T02:50:46+00:00

    Uploaded the mini dump for the first user. Please advise.

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  3. Sumit D - IA 170.9K Reputation points Independent Advisor
    2018-08-02T14:38:07+00:00

    Sorry, Memory dump is only needed If Minidumps do not point to something.

    Please post minidumps.

    We need log files(called dump files) that tell us what lead to crash.

    Please share them with us for a better analysis of the problem. Instructions can be found here:

    https://answers.microsoft.com/en-us/windows/for...

    Please let us know if you need any assistance about posting dump files.

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  4. DaveM121 891.9K Reputation points Independent Advisor
    2018-08-02T14:30:44+00:00

    Hi Joo, to diagnose the underlying issue, I need to analyse your Mini-dump file(s):

    Open Windows File Explorer

    Navigate to C:\Windows\Minidump

    Zip up the contents of that folder

    If you have problems zipping those files, copy them out onto your Desktop and zip them from there

    Upload the zip file to the Cloud as a separate link (OneDrive, DropBox . . . etc.)

    Then post a link here to the zip file, so we can take a look for you . . .

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