Error Code 0x80780169

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Error Code 0x80780169

Anonymous

My computer was unable to complete my first backup to an external driver due to an Error Code - 0x80780169. It suggested I repair using VSSAdmin Resize ShadowStorage command. As a 'non-tech' senior citizen, how do I go about resolving this issue? The reason I decided to back up my system, was because I started getting little (about 2") black squares - initially when I was on my facebook page on or near pictures so thought the computer might crash and I'd lose my photos. I saw a website called 'greatchoice.com' inviting me to download a repair tool for this but a) don't know whether to trust the site and b) am hoping Microsoft will be able to resolve this for me easily.

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Answer 1

Hi,

Hi Conor,

Thank you for choosing Windows 8 and providing us an opportunity to assist you.

As per the description provided, it appears that you get the backup error code: 0x80780169.

However, we need more information about the issue to assist you better.

Please help me answer these questions.

Which back up tool do you use?
Which tool do you use to partition the hard drive?
On which hard drive are you trying to back up?
Which hard drive are you trying to partition, SSD or IDE?

Back up tool used in Windows 8 is File History.

Visit the link to know more about the File History feature in Windows 8.

http://windows.microsoft.com/en-us/windows-8/ho...

If you are trying to create a system image, visit the link for more information on this.

http://support.microsoft.com/kb/2748351

Let me know if that helps.

Kind Regards,

Engr. Jamshed Muhammad

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Error Code 0x80780169

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