Error Code: 0xc03f300d

Question

I keep getting the following error when I try to download Microsoft Treasure Hunt from Microsoft Store.  I had previously purchased the product and it was working just fine until last week.  My operating system is Windows 8.1.

"Your purchase couldn't be completed.  Something happened for your purchase and your purchase couldn't be completed.  Error Code:  0xc03f300d."

***Moved to appropriate forum***

Answer 1

good good

Answer 2

We appreciate your response. We suggest that you run the app troubleshooter to resolve the error that you are getting. Check this article, and click the Run troubleshooter button.

We would appreciate it if you could get back to us and provide us your feedback.

Answer 3

Michael -

Thank you for your very prompt reply.  No, I had not made any changes to the computer before the incident.  I did as you suggested, but the computer is still giving me the same error.

Answer 4

Hi,

Some possible reasons why you cannot download or install apps from Windows Store can be due to incorrect date and time on your PC, your Windows Firewall is disabled or there is a problem with your internet connection. We would like to know if there are any changes/updates made on your computer prior to the issue.

In the meantime, we suggest that you check the Date, Time, and Time Zone configured on your computer. For a reference, go to Bing.com on your computer, and search for “time”. The results page should show the current time and time zone; then, verify that the location was found correctly, and then compare with your Windows configuration.

We look forward to your response.

Answer 5

This might be better answered in the Windows 8 Forum. You have posted this in the Windows 10 Insider Forum.

Moderator please move this to the proper Forum.