USB Device Priority on Startup

Question

Hi All,

Recently, my keyboard seems to be fairly unresponsive on startup for less than a minute or so. The input is really sluggish and any keys I press take about 5-10 seconds to actually do anything. After this point, Windows makes the "USB device connected" sound and all is fine after this point.

I have tried the below troubleshooting steps so far:

• Flashed firmware of the keyboard
• Updated drivers
• Updated Windows
• Unplug all other USB devices on startup apart from my mouse and keyboard
• Checked CPU/RAM/Disk usage on startup and these are around 50% or less

I have an internal USB header which connects my water cooler and PSU monitoring but the keyboard is plugged into the rear I/O and therefore bypassing the USB headers and going straight to the motherboard.

I have a feeling that it is booting my other USB devices first and I was wondering if there is a way to increase my keyboard's priority on startup or the order in which USB devices are loaded? I couldn't find anything about this on the web.

I am running Windows 10 if that makes a difference at all.

Thanks in advance! Let me know if you need any more info.

Ed

Moved from: Windows / Windows 10 / Desktop, Start, & personalization

Answer 1

Following the below, I rebuilt my machine which fixed the problem.

Thanks for time on this one :)

Ed

Answer 2

Hi Johann,

Thanks for getting back to me. I tried verifier and it gave the attached results following a BSOD:

https://1drv.ms/f/s!Arzz3I80-myphiyBKClpm5Zu4dHU

I also uploaded my MEMORY.DMP as my PC has randomly done bugchecks a few times when my PC is idle at the login page and thought that it may be related. 

Interestingly enough, when I tried verifier and had to put my PC in safe mode to reset the program, the keyboard issue didn't occur... Would it be worth rebuilding my machine to see if it resolves the problem? Obviously I would like to avoid this if possible as it is pretty lengthy but I would be happy to try it if needed!

Thanks for your help so far!

Ed

Answer 3

Hi Ed,

If the device or driver is not working properly or misbehaving, you can run our utility called Driver Verifier. Visit this thread: Driver Verifier-- tracking down a misbehaving driver created by ZigZag3143 our MVP. This thread has a detailed explanation on how to run this tool to detect incompatibility issues of your hardware or drivers with your computer.

To start this utility, follow these steps:

1. Press Windows + S to open Search Box.
2. Type verifier, then press Enter.
3. When prompted by UAC. Click Yes to launch this utility.

In addition, you can download and run our easy fix solutions from this link: How to use Microsoft easy fix solutions. Once there, click the Find and fix problems with devices and hardwarehyperlink. Download and run it to start the troubleshooting.

For your questions, see our answers below:

"I have a feeling that it is booting my other USB devices first and I was wondering if there is a way to increase my keyboard's priority on startup or the order in which USB devices are loaded?"

• There is no such thing as prioritizing a keyboard. Because there are no other devices that needs prioritizing also. All input and output devices will be detected and included in the startup since they are all needed by the computer otherwise.

Let us know if you need further assistance.