Windows 10 - copy/cut & paste process crashing

Question

Using Windows 10, when attempting to copy & paste or cut & paste, the process starts ok, but soon after it stops and reports Error 0x8007045D. How can I fix this problem. In my searches so far, it seems there may be a problem with the Registry, but how do I resolve my issue?

Answer 1

Hi Jennifer

I think I finally worked out myself as to how to get to the CMD prompt dialogue box with Administrator level access!

I am using Windows 10 Home, Version 1803. I accessed the 'Start' menu, by right clicking on the Windows Start button, bottom left of screen on the task bar. This menu includes a number of options, including - 

1. Windows Powershell, and

2. Windows Powershell (Admin)

Selecting option 2., then opened the 'User Account Control' dialogue box to allow me to confirm that I wanted to gain Administrator Access to CMD. When I said 'Yes', the 'Administrator: Windows Powershell' dialogue box opened to the following prompt -  

PS C:\WINDOWS\system32>

At this point, I then executed the following 3 statements, separately - 

Dism /Online /Cleanup-Image /CheckHealth

Result: No component store corruption detected. The operation completed successfully

Dism /Online /Cleanup-Image /ScanHealth

*Result:*No component store corruption detected. The operation completed successfully

Dism /Online /Cleanup-Image /RestoreHealth

Result: The restore operation completed successfully. The operation completed successfully.

Your next instruction was to type in 'sfc/scannow', at the Command prompt, which I did. 

Result: The term 'sfc/scannow' is not recognised as the name of a cmd/let, function, script file or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.

I then restarted the PC and attempted to **perform a cut & paste of a number of folders (149GB, total size) from an internal drive to an external drive.**The process started successfully. However, after about 10 seconds, it ground to a halt and about another 15 seconds later, the system disconnected my external drive ( no longer could be seen in file manager) and reported Error: 0x8007045D, as happened originally.

Please stay with me Jennifer, as I believe you'll get my issue resolved eventually!

I await further instruction!

Cheers!

Answer 2

Ok, check this link, so you can see how to enter cmd as Administrator

https://imgur.com/a/7sSxWeu

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 3

Hi Jennifer

What I've done so far is used the 'Run' option to enable me to type in the CMD command. It then took me to the following prompt in the CMD.exe dialogue box -

C:\Users\John>

However, when I then cut & pasted in your first statement, per above, and hit <Return>, it returned 'Error: 740 Elevated permissions are required...' which I suspect relates to me having to have Administrator access to continue.

Where to from here?

Answer 4

Hi Jennifer, firstly thanks for responding so promptly!

Secondly, I'm having a problem with your instructions regarding the first stage. What do I do to 'Open Start'?

Answer 5

Hi.

Follow these steps.

Open Start, type: CMD

Right click CMD

Click Run as administrator

Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

Also run the System File Checker utility:

Open Start, type: CMD

Right click CMD

Click Run as administrator

At the Command Prompt, type: sfc/scannow

This will check for any integrity violations

Restart your system