windows 10 error code 0x80072

Question

Windows 10 updates won't install. Receiving error code 0x80072. Cannot get help fro technical support. Any suggestions to rectify this issue?

Answer 1

Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the Action Center - Windows key + A.

Open Start, type: CMD

Right click CMD

Click Run as administrator

Type each of the following then hit Enter

taskkill /f /fi "SERVICES eq wuauserv" (Do this multiple times)

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

rmdir C:\Windows\SoftwareDistribution\DataStore

rmdir C:\Windows\SoftwareDistribution\Download

When complete, hit Enter, then restart, then try updating again.

If that does not work..

1. Open Start, type: CMD

Right click CMD

Click Run as administrator

Type each of the following then hit Enter

Run these codes:

Net Stop bits

Net Stop wuauserv

Net Stop appidsvc

Net Stop cryptsvc

Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak

Ren %systemroot%\system32\catroot2 catroot2.bak

Net Start bits

Net Start wuauserv

Net Start appidsvc

Net Start cryptsvc

After running these commands, check if your issue is fixed.

Try this additional tips to see if they work:

Troubleshoot Windows Update Problems in Windows 10 Using These Five Tips

https://windows10.help/blogs/entry/23-troublesh...