Windows 10 Stability Problems

Question

Hi,

Windows 10 has recently become unstable on my Dell 8900. I've tried doing a fresh Windows installation but it makes no difference.

One repeatable problem (there are others!) is an inability to install the Visual C++ 2013 runtime. Every time I try this I get an error: 0x80070216 - Arithmetic result exceeded 32 bits.

The associated log file reads:

[1880:1ED0][2018-04-25T11:42:25]i001: Burn v3.7.2829.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\ProgramData\Package Cache{050d4fc8-5d48-4b8f-8972-47c82c46020f}\vcredist_x64.exe, cmdline: '/uninstall -burn.unelevated BurnPipe.{311B12BE-7731-4531-8A05-087302755D0E} {BD86032F-B459-4B07-8776-9F437E8A61A6} 544'

[1880:1ED0][2018-04-25T11:42:25]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Admin\AppData\Local\Temp\dd_vcredist_amd64_20180425114225.log'

[1880:1ED0][2018-04-25T11:42:25]i100: Detect begin, 2 packages

[1880:1ED0][2018-04-25T11:42:25]i101: Detected package: vcRuntimeMinimum_x64, state: Present, cached: Complete

[1880:1ED0][2018-04-25T11:42:25]i101: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: Complete

[1880:1ED0][2018-04-25T11:42:25]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.

[1880:1ED0][2018-04-25T11:42:25]i199: Detect complete, result: 0x0

[1880:1ED0][2018-04-25T11:42:26]i200: Plan begin, 2 packages, action: Uninstall

[1880:1ED0][2018-04-25T11:42:26]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x64' to value 'C:\Users\Admin\AppData\Local\Temp\dd_vcredist_amd64_20180425114225_0_vcRuntimeMinimum_x64_rollback.log'

[1880:1ED0][2018-04-25T11:42:26]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\Admin\AppData\Local\Temp\dd_vcredist_amd64_20180425114225_0_vcRuntimeMinimum_x64.log'

[1880:1ED0][2018-04-25T11:42:26]i201: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: Yes, dependency: Unregister

[1880:1ED0][2018-04-25T11:42:26]i201: Planned package: vcRuntimeMinimum_x64, state: Present, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, cache: No, uncache: Yes, dependency: Unregister

[1880:1ED0][2018-04-25T11:42:26]i299: Plan complete, result: 0x0

[1880:1ED0][2018-04-25T11:42:26]i300: Apply begin

[0220:18DC][2018-04-25T11:42:26]e000: Error 0x80070216: Failed to read variable name.

[0220:18DC][2018-04-25T11:42:26]e000: Error 0x80070216: Failed to read variables.

[1880:1ED0][2018-04-25T11:42:26]e000: Error 0x80070216: Another per-machine setup is already executing.

[1880:1ED0][2018-04-25T11:42:26]i399: Apply complete, result: 0x80070216, restart: None, ba requested restart:  No

Any ideas?

Answer 1

I've tried the 1803 update and it seems a lot better. Not perfect, but definitely better. I'll probably just stick with it for now and hope for incremental improvements as the OS gets develoiped further.

Answer 2

I am going to ask you to attempt another challenge. Try upgrading to the latest version, Windows 10 1803:

https://geekermag.com/download-windows-10-sprin...

Answer 3

Thanks for getting involved.

Noe of the troubleshooters report anything abnormal and, as far as I can see, everything else is in order

The system section is as follows:

System Manufacturer    Dell Inc.

System Model    XPS 8900

System Type    x64-based PC

System SKU    06B8

I'm currently running Version 1709 (OS Build 16299.402). It came with an early version of Windows pre-installed - I've no idea which, probably the launch edition - and I have kept it updated ever since. Never had any problems until recently.

Sometimes, eventually, the VC runtime will appear in the Apps section as installed. If it does, I then can't uninstall it without getting the same error.

The other major problems I get with the machine are Firefox tabs crashing (though the browser stays up) and Thunderbird crashing out completely. These show up in the Windows error logs.

Answer 4

What is the exact make and model?

Open Start, type: system information

Hit Enter

Click System summary

Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA

Which version of Windows 10 is currently installed? See how to verify:

https://answers.microsoft.com/en-us/windows/wik...

Which version and edition Windows did you originally upgrade from or was installed prior to your current version:

Windows 10 - 1703, 1607, 1511, 1507 (build 10240)

Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro

If you have any existing versions of the Visual C++ Redistributable 2013 installed, uninstall them first.

Go to Microsoft Visual C++ 2013 Redistributable (x86 and x64) then download and install bot:

https://www.microsoft.com/en-us/download/detail...

Answer 5

To startwith, you should execute these 2 steps

1. Run Built-in & Guided Walk through Windows Update troubleshooter

Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

2. Run through Windows 10 Performance and Install Integrity Checklist by Greg Carmack, MVP to make sure that your Windows installation is rightly set up and optimized. Take all recommended steps outlined there to have best experience -

http://answers.microsoft.com/en-us/windows/wiki...