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Closed Captions

Anonymous
2018-06-19T14:23:13+00:00

Why can't I get subtitles/closed captions on my Windows 10, using any player, VLC, Groove Music etc.???

For those with hearing difficulties it seems Microsoft have actually removed this facility.  Please advise as I am not going to let this rest.  If it has been removed in the latest Windows 10 then I will take it to the government.

Yours, in great frustration having spent hours trying to sort this issue.

Windows for home | Other | Music, photos, and video

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2018-06-19T14:26:18+00:00

    Hi colinmaroon,

    The Film and TV app in Windows 10 has support for closed captions . . .

    Have a look at the bottom left of that app for the closed captions button

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  2. Anonymous
    2018-06-19T14:42:39+00:00

    Closed caption support is supposed to be there:

    https://support.microsoft.com/en-ca/help/21055/...

    https://www.youtube.com/watch?v=PHSAAj1wkP0

    the settings demo'd here are pretty useless

    https://www.youtube.com/watch?v=Okj1KUR21rg

    If you are using a 3rd party tool, like VLC, caption support depends on that application.

    Of course, if the original video provider did not include captions, there is not much we can do.

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