Delay in the callRecord change notification

Kushal Rao 6 Reputation points
2021-02-22T10:33:43.23+00:00

Hi team,

I am currently trying to sync meetings/calls which happen in MS Teams with our system. To do so, I have created an app and registered it with Azure AD.

I then subscribed to the callRecord change notification event to be notified when the meetings/calls happen.

I have however noticed that there is a delay of 5-10 min post the completion of the call to the notification being triggered.

Our use-case requires there to be no delay in the sync, so I would like to understand if this delay is expected and if so is there another way to detect when calls/meetings happen on teams, with a team's bot maybe ?.

Thanks

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  1. Mamatha-MSFT 156 Reputation points
    2021-02-26T13:06:50.203+00:00

    Hi @Kushal Rao , the delay in change notifications to be received depends on the service load i.e. depending on how many calls are happening and how busy is the service that generates the recording. So, there is no alternate way to do callRecord change notification.

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