ERROR: Windows 10 Update May 2018, module edgehtml.dll and exception code 0xc0000005

Question

Windows 10 update causing problems with a game I play.  I can't reinstall game without losing my progress.  I'm wondering if the problem is the Microsoft Edge dll file on line 2?  Here is the info from Event Viewer:

Faulting application name: MaritimeKingdom.exe, version: 0.0.0.0, time stamp: 0x567ab04f

Faulting module name: edgehtml.dll, version: 11.0.17134.81, time stamp: 0x5eef308d

Exception code: 0xc0000005

Fault offset: 0x006e5e12

Faulting process id: 0x211c

Faulting application start time: 0x01d3f6838da301c0

Faulting application path: C:\Program Files\WindowsApps\0EB8BD08.MaritimeKingdom_2.1.5.0_x86__erk4rrwmt7jyt\MaritimeKingdom.exe

Faulting module path: C:\WINDOWS\SYSTEM32\edgehtml.dll

Report Id: 64ab8669-1a75-42b8-9c37-894e4a318914

Faulting package full name: 0EB8BD08.MaritimeKingdom_2.1.5.0_x86__erk4rrwmt7jyt

Faulting package-relative application ID: App

Answer 1

Also with out success I deleted the Mahjong and Solitaire and reinstalled both and it did not help the problem, of crashing the programs.

Answer 2

Game starts fine.  Runs anywhere from 10-30 seconds, then automatically closes.

Answer 3

I have the same problem:

Running a test I find the "edgehtml.dll" is the Faulting module.

In both Solitaire.exe and Mahjong.exe

Answer 4

Thank you for posting back.

This is usually caused by a missing content file from the application itself and can be resolved by simply reinstalling the application. However, you might lose your game progress depending on the game. For this matter, we suggest getting assistance from the game support to learn how to perform a backup of your save file.

In addition, please make sure that the latest Windows updates are also installed.

Let us know if you need further assistance.

Answer 5

Hi wkrSRQ,

Can you tell us what exactly happens when you're trying to play the game or reinstall it?

We'll keep an eye out for your response.