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Windows 10 update error

Anonymous
2018-09-21T18:09:03+00:00

There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424)

what to do ? 

same error for when i am trying to download games from the microsoft shop

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-09-24T14:42:50+00:00

    services in my computer have only * windows update medic serv but not windows update . I can not adjust this item .I think this is the reason which cause my windows 10 version 1083 can not update . this happened when my computer crash by a malware then windows update while restart computer .after recover system , check update windows receive error 0x80070424 .I follow many procedures to resolve it but still failed .

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  2. Anonymous
    2018-09-22T02:47:59+00:00

    after run windows update troubleshooter I receive this notice .

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  3. Anonymous
    2018-09-22T00:54:20+00:00

    after type * net start  wuauser * and push enter . it reply * this service wuauser is invalid * what do I have to do next ?

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  4. DaveM121 891.9K Reputation points Independent Advisor
    2018-09-21T18:11:39+00:00

    Hi Davis

    Click your Start Button, type winver and hit Enter

    On the resulting dialog, what version of Windows 10 are you running?

    Open the Settings App (gear icon on your Start Menu)

    Go to Update and Security - Windows Updates

    What update(s) are showing as pending on your system?

    In the meantime, download Windows Update Troubleshooter

    Run that to see if that can resolve this for you . . .

    https://aka.ms/wudiag

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  5. Anonymous
    2018-09-21T18:10:48+00:00

    Hi Davisfessenko,

    We'll first try the Windows Update Troubleshooter

    https://aka.ms/wudiag - download here, run this, and see if that can detect and fix your problem.

    If no luck, we'll run a couple of scans to try to repair corrupt sys files.

    Click start, type “cmd” - right click and run as admin - then copy and paste this:

    DISM.exe /Online /Cleanup-image /Restorehealth

    Hit enter, and wait for that to finish, and move onto the next command. Type(or copy and paste):

    sfc /scannow

    Hit enter, and after this finishes, reboot, and try windows updates again.

    If still no luck, let's try to manually purge the Update Cache

    click start and type cmd, right click and run as admin. Type:

    “net stop wuauserv” and press Enter.

    Click start, type control panel - file explorer options - click the view tab, and make sure “show hidden files...” is buttoned off.

    Once done, navigate to C:\Windows\SoftwareDistribution\Download and delete the content of the Download folder.

    Click start again, type cmd, right click and run as admin, type:

    “net start wuauser” and hit enter.

    After this, reboot and then try to run Windows updates again.

    Let me know!

    • C

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