Share via

Marvell AVASTAR Network Controller is Missing

Anonymous
2018-05-05T14:30:02+00:00

My Surface Pro 3 was fully functional lately. Had no problems with it lately and all of a sudden, my internet won't work. Went through Device Manager and found out that there is no Marvell AVASTAR Network Controller. Only 8 WAN Miniports. I was able to see the controller through hidden devices, and it said that the hardware is not connected to the computer. (Code 45)

I searched for a way to fix this and found that I can reinstall a rolled back version of the adapter using the drivers given by Microsoft. I uninstalled the Marvell controller and did as the site had said. After some reboots and an install, the Marvell driver was completely gone from Device Manager. I have no known way of fixing this as I have tried for hours with no solution.

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

5 answers

Sort by: Most helpful
  1. Anonymous
    2018-05-08T01:06:12+00:00

    Marvell driver was completely gone from Device Manager. I have no known way of fixing this as I have tried for hours with no solution

    I saw that once.  Fortunately I happened to have an ISO file available to use for an ISO upgrade repair procedure.

    FYI

    Robert Aldwinckle


    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-05-08T00:23:51+00:00

    I have tried resetting it and it did nothing at all. I have not tried the reimaging because of the version of it. I would prefer having a higher version of Windows since there are specific apps that only run with that version.

    Edition: Windows 10 Pro

    Version: 1709

    OS Build: 16299.371

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-05-05T23:12:07+00:00

    OK i would recommend then doing a reset of your PC.

    Go to start - settings - update and security - recovery.

    Select the Reset this PC and click Get started.

    You can choose the option to Keep your files.

    But I would recommend that you save your data to a USB drive or the cloud first, just in case.

    If that does not work then you will need to reimage the device.

    Below is a link to download the recovery image for your Surface.

    https://support.microsoft.com/en-ca/surfacereco...

    Let me know you make out.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-05-05T21:59:47+00:00

    I have tried that already but had no luck whatsoever.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2018-05-05T16:24:42+00:00

    Have you tried downloading the drivers from Microsoft?

    See the link provided.

    https://support.microsoft.com/en-ca/help/402350...

    Was this answer helpful?

    0 comments No comments