Computer shut down randomly kernel power

Question

ive been trying to solve this problem for way to long. Its a windows error not my game. But when i play online games my computer Randomly restarts. Even if i download a  different gane it shuts down. Even if i leave internet  Explorer open it shuts down. But if i dont have anything else open besides the game it works fine. Ineef help asap

Answer 1

Unable to find it no minidump under windows folder

Answer 2

it can be some VIRUS that is damaging the commands and the automatic shutdown command after a certain time)

I recommend you download this

Malware Bytes - https://www.malwarebytes.com/products/ 

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope it helps you

Answer 3

No this does not help. I have tried all of this

Answer 4

Unexpected shutdowns without BSODs usually are caused by faulty hardware or overheating.

What temperatures is the system operating on?

Answer 5

Hello Bellan299

For what you indicate it is necessary that you update the chipset and video controllers, since the presented incidence is generated by incompatibility of the hardware with the operating system or by lack of updating of the previously indicated controllers.

First we will ensure the correct status of the operating system files. Please, do the following:

1. Perform a clean boot of Windows 10.

This allows Windows to start without running third-party applications that can generate conflicts and / or low performance of the operating system How to perform a clean boot in Windows.

https://support.microsoft.com/en-us/help/929135...

 

2. Scan your computer with the file checker.

Use the following System File Checker tool to repair damaged or missing files.

https://support.microsoft.com/en-us/help/929833...

 

3. Update the drivers.

To update the required drivers automatically, follow the recommendations in this link to Update drivers in Windows 10. When the process is finished, restart your computer and verify that the issue has been resolved.

https://support.microsoft.com/en-us/help/402844...

I hope it helps you