msdt.exe Application Error

Question

Hi, 

I've been occasionally having problems with wifi randomly disconnecting or being unable to connect etc for a few years already, though I haven't been able to figure out why. (Some times I need to wait it out, other times the troubleshooting tool manages to fix it).

In the last few days, it's been throwing an error when this happens, so I'm hoping maybe fixing this error will solve all the other wifi problems.

"""

The instruction at 0x00007FF936C08B48 referenced memory at

0x000000000000002E. The memory could not be written.

Click on OK to terminate the program

Click on CANCEL to debug the program

"""

Answer 1

I don't even see this make and model listed as being compatible with either Windows 10 1803 and 1709:

https://www.acer.com/ac/en/US/content/windows10...

The best thing you can do is go back to Windows 8.

As future Windows 10 feature updates are released it will introduce incompatibility with older devices and PC's. Certain components will not support these changes as observed by some users not seeing transparency anymore. Recommendations include, rollback, block the upgrade or consider upgrading components in your system such as graphics, storage, BIOS, motherboard or purchase a new Windows 10 PC.

Step 1: download Windows 10 1703 from the following link:

https://tb.rg-adguard.net/index.php?sid=74a7cf5...

Choose the following:

• Windows Final
• Windows 8.1 with Update 3
• Windows 8.1 Pro + Core
• English
• x64 (64 bit) x32 (32 bit)

Step 2: create a bootable copy

https://answers.microsoft.com/en-us/windows/wik...

Step 3: perform a custom install

http://answers.microsoft.com/en-us/insider/wiki...

Step 4: how to recover your files from Windows.old:

https://answers.microsoft.com/en-us/windows/for...

Generic keys: If you are prompted for a key during setup:

Windows 8.1 standard/non-Pro edition:

334NH-RXG76-64THK-C7CKG-D3VPT

Answer 2

Bit late, but in response to the steps you mentioned earlier:

• Running the Network Adapter Troubleshooter:

It can't find any issues and then causes the error to pop up twice, once from msdt.exe and another from werfault.exe.

• Reinstalling the Adapter (Intel(R) Dual Band WirelessN 7260):

I restarted and once I rejoined my wifi, a blue screen came up with stop code DRIVER_IRQL_NOT_LESS_OR_EQUAL. What failed: netbt.sys.

Currently just restarted from the blue screen and the wifi is connected.

As for rolling back, as mentioned earlier, I had to delete the previous version as I was out of space. I assume this is why the "Go back to my previous version of Windows 10" option does not show up / fails. Would you suggest trying "Reset this PC"?

Again, the unstable wifi's been an ongoing issue so I feel like the update's just finally detected it rather than causing it.

Answer 3

I'm going to ask you to rollback, because I am not even finding this particular model on Acers website. This likely suggest its not fully supported under Windows 7.

There seems to be some early adopter issues at this time with Windows 10 1803, if you can, I recommend you downgrade to your previous version until the Spring Creators Update matures with future cumulative updates.

Open Start > Settings > Update & security > Recovery > under Go back to my previous version of Windows 10, click Get started.

or

Press Control + Alt + Delete

Click Sign out

At the Sign In screen, hold down the shift key on your keyboard while clicking the Power button on the screen

Continue to hold down the shift key while clicking Restart

Continue to hold down the shift key until the Advanced Recovery Options menu appears

Click Troubleshoot

Click Advanced options

Click Go back to the previous version of Windows

Windows Update might attempt to upgrade to Windows 10 1803 again. See instructions how to block it:

https://www.groovypost.com/howto/block-windows-...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 4

Hi Andre,

System SKU:             Aspire S7-392_0817_2.03

Windows Version:    Version 1803 (OS Build 17134.1) since May 20

Previous Version:     Originally Windows 8. Later upgraded to Windows 10, I'm guessing 1703 (had to delete due to lack of space)

Answer 5

What is the exact make and model?

Open Start, type: system information

Hit Enter

Click System summary

Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA

Which version of Windows 10 is currently installed? See how to verify:

https://answers.microsoft.com/en-us/windows/wik...

Which version and edition Windows did you originally upgrade from or was installed prior to your current version:

Windows 10 - 1703, 1607, 1511, 1507 (build 10240)

Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro

Open Start > Settings > Update & security > Troubleshoot

Scroll down

Click Network adapters

Click Run the Troubleshooter

When complete, restart to see if the problem is resolved.

If not, press Windows key + X

Click Device Manager

Expand Network adapters

Right click your adapter

Click Uninstall

Exit Device Manager, restart. Windows 10 should detect the network adapter then reinstall it. Check if you can connect and browse.

also try:

Open Start > Settings > Network & Internet > Status

Scroll to the bottom then click Network reset.