Hi,
I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.
Try the procedures in the links below:
https://social.technet.microsoft.com/Forums/en-...
https://social.technet.microsoft.com/Forums/Azu...
https://social.technet.microsoft.com/Forums/off...
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
https://www.tenforums.com/tutorials/69127-delet...
Please let me know if this helped and works.
Best Regards,
Diego R.