Shift keys stuck down

Question

Have checked everything

No sticky keys on

Any ideas

Answer 1

Is this a laptop by any chance, or a desktop?

Answer 2

I Will also explain 

tried two keyboards

deleted software > reinstalled

No sticky keys on

Booted in safe mode > restarted > worked for one minute with no shift keys

I know this is a windows error as unplugging keyboard both virtual keys are held down still

Answer 3

That's strange. Try this: hit both SHIFT keys at the same time twice, close the On-Screen Keyboard, then try opening it again. Let me know if this yields any results.

Answer 4

Nothing to do with hardware

From screen shot both shift keys are held down on the virtual keyboard and just to add I have tried two keyboards and same

Answer 5

Hi rl1979,

This may be indicative of keyboard failure. What you can do is switch to a known good keyboard and see if this would work. Alternatively, try to unplug the keyboard and plug it back into a different port. This seems to me a hardware issue, so attempt this before you continue.

Best of luck!