Error (0x80070013).

Question

Everytime when updating Windows 10, updating failed error (0x80070013). How can I fix this? Thank you in advance.

Answer 1

Hi Msar_05,

Click your Start Button, type winver and hit Enter

On the resulting dialog, what version of Windows 10 are you running?

If you are not running version 1803 of Windows 10, you should go straight to that version to bring your system up to date and make all previous updates obsolete . . .

With these major upgrades, the most successful method is to upgrade from the Windows 10 ISO - you download the ISO and then perform an Offline Upgrade

Click this link:

https://www.microsoft.com/en-us/software-downlo...

to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), then choose ISO

When the ISO file completes downloading

Disconnect from the Internet

Uninstall any 3rd party Anti-virus - this is a known issue with 1803

Then, double click it and then run Setup.exe to begin the upgrade . . .

Answer 2

The first step would be to try resetting Windows updates using an automatic script. See:

http://www.yourwindowsguide.com/2015/12/windows...

Make sure you run the script as an administrator.

Please let us know if you need any assistance.

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 3

1. Is this a feature update to 1803 or some KB update? To know this -

To verify whether these are installed or not - Windows Key+I to invoke Settings > Update & Security > See which updates are getting installed. If this information is not available here > Click View installed update history to see which updates have been installed.

Make a note of KB number of this update.

2. Right click on Windows Start > Windows Powershell (Admin)

Type following (or copy and paste following) one by one and Enter

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

3. Type following in Windows Start Search box and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.

If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer

Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

(Source - https://partnersupport.microsoft.com/en-us/par_...)

3. If this is a normal KB update -

You can download the updates from Microsoft Catalog and update manually. Switch off your internet before you start updating. Disable any third party antivirus which you should enable after the update. Search for relevant KB in the Catalog.

Microsoft Catalog - https://www.catalog.update.microsoft.com/Home.aspx

4. If this is a feature update to 1803 -

Uninstall any third party Antivirus (After update is successful, you can install it again)

You can go to https://www.microsoft.com/en-us/software-downlo...

You can download the latest Windows 10 package from this link (media creation tool) and follow the instructions there to upgrade. Use the very simple instructions given under Using this tool to upgrade this PC to Windows 10

https://www.microsoft.com/en-us/software-downlo...

Answer 4

Hi Msar_05,

I would recommend using the Windows 10 Update Assistant Tool. You can download this from the following website by clicking 'Update now' at the top of the page: https://www.microsoft.com/software-download/win...

Hope this helps,

Nathan