getting error code 0xc1900103 when running windows update 1803

Question

I purchased a new Surface Pro and getting this error when doing a windows update. Error code 0xc1900103 when running windows update 1803

Answer 1

Hello,

Please run Windows Updates troubleshooter from Settings app > Update & security > Troubleshoot. See if it works.

If that doesn't work, try this:

Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Close Command Prompt and see if Windows Update works then.

Let us know if this helps, Good luck!

Answer 2

That is a different error code:

0XC1900103 MOSETUP_E_COMPAT_TIMEOUT The compatibility issues were not resolved within the required time limit.

Can you try updating manually once?

The fastest way to get the upgrade is through Media creation tool or ISO file.

Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen.

https://go.microsoft.com/fwlink/?LinkId=691209

All steps, including upgrading using ISO file and Media creation tool, are covered here:

http://www.yourwindowsguide.com/2018/04/upgrade...

Disclaimer:

This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

Answer 3

Hi.

Run the SFC command when troubleshooting a buggy Windows system. SFC works by scanning for and replacing system files that are corrupt, missing, or changed. Even if the SFC command doesn’t repair any files, running it will at least confirm that no system files are corrupted and then you can continue to troubleshoot your system with other methods. You can use the SFC command as long as the computer itself will start. If Windows will start normally, you can run it from an administrative command prompt. If Windows won’t start normally, you can try starting it in Safe Mode or in the recovery environment by booting from your installation media or recovery disc.

https://support.microsoft.com/en-us/help/929833...