Hello
I am Sumit, an Independent advisor and a Microsoft MVP here to help.
To better understand the issue, Please see the article below on how to share System logs.
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My laptop is getting switch off automatically when not in use in for 10 or 15 minutes .Even when I keep in sleep mode after some time its switches off. its been showing after I keep my laptop updated cause when the updates come I keep them updated, I don't know its because of that or why is it causing. My laptop is HP PAVILION x360 CONVERTIBLE 14. please help me, I just bought this on February this year on emi.
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Hello
I am Sumit, an Independent advisor and a Microsoft MVP here to help.
To better understand the issue, Please see the article below on how to share System logs.
There can be several causes but to startwith, you can try following. Please try these options one by one and check after each option.
Type troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down > Click Power > Run the troubleshooter > Follow on-screen direction.
Right click on battery icon in system tray > Power options > Click Change Plan Settings > Click Restore default settings for this plan
Right click on battery icon in system tray > Power options > Click Choose what the power buttons do > Click Change settings that are currently unavailable > Scroll down to Shutdown settings and uncheck Turn on fast startup > Click Save changes
Windows Key+X > Device Manager > Expand Batteries > Right-click Microsoft ACPI-Compliant System > Update Driver