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Laptop getting switch off automatically

Anonymous
2018-04-29T18:58:06+00:00

My laptop is getting switch off automatically when not in use in for 10 or 15 minutes .Even when I keep in sleep mode after some time its switches off. its been showing after I keep my laptop updated cause when the updates come I keep them updated, I don't know its because of that or why is it causing. My laptop is HP PAVILION x360 CONVERTIBLE 14. please help me, I just bought this on February this year on emi.

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Sumit 43,806 Reputation points Volunteer Moderator
    2018-04-30T05:12:34+00:00

    Hello

    I am Sumit, an Independent advisor and a Microsoft MVP here to help.

    To better understand the issue, Please see the article below on how to share System logs.

    http://www.yourwindowsguide.com/2017/12/how-to-...

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  2. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2018-04-29T18:59:41+00:00

    There can be several causes but to startwith, you can try following. Please try these options one by one and check after each option.

    1. Troubleshoot Power

    Type troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down > Click Power > Run the troubleshooter > Follow on-screen direction.

    1. Restore Default for Power Settings

    Right click on battery icon in system tray > Power options > Click Change Plan Settings > Click Restore default settings for this plan

    1. Disable Fast Startup

    Right click on battery icon in system tray > Power options > Click Choose what the power buttons do > Click Change settings that are currently unavailable > Scroll down to Shutdown settings and uncheck Turn on fast startup > Click Save changes

    1. Update Battery Driver

    Windows Key+X > Device Manager > Expand Batteries > Right-click Microsoft ACPI-Compliant System > Update Driver

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