Ok, we’ll figure this out. What browser are you currently using that is not allowing you to click on hyperlinks? Edge, Chrome, IE? Have we tried a different web browser to see if it’s all hyperlinks or potentially just one browser?
We can also try to run a couple scans do try to fix corrupted system files. Click start - type “cmd” and right click run as admin. Type:
DISM.exe /Online /Cleanup-image /Restorehealth (note the space before each "/") - and hit enter
Wait for that to finish, and move onto the next command. Type:
sfc /scannow (note the space between "sfc" and "/") - and hit enter
Let me know!
- C