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I've been building out a knowledgebase successfully up until the last week.
Now I'm finding that when I upload an Excel file with Q&A pairs that the content is added to the editorial section rather than under the file reference, I'm also unable to locate any indication of the uploaded file.
This is causing issues for us as keeping track of the source material for all Q&A pairs is a crucial part of our process as it indicates owners of information as well as audit controls.
@Stephen Wood Are you seeing this behavior while using the QnAMaker portal or the API? I have tried this with the portal and the file upload source is visible as file source and not seen under editorial.
Any question/answer pair added directly though are under source editorial.
Does this happen with all your KBs or could you test with a new KB and confirm if you are seeing a similar behavior?
Hi,
This is through the portal.
We've managed to upload several Word and Excel documents previously, as well as creating our own content within the portal.
Just happens that the last couple of documents we've tried to upload ended up showing as editorial content rather.
I'll look at creating a new KB to test with shortly and report back any findings.
Thanks
@Stephen Wood Did you get a chance to check if it works with a new KB?
@romungi-MSFT Not at the moment. Unfortunately, other pressing workloads have gotten in the way of me investigating this.
I hope to look next week.