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Bluescreen System_service_exception problem when i play games

Anonymous
2018-05-01T23:19:26+00:00

hello.

i am currently having a problem that is driving me crazy!

Sometimes when i play games, the game stops and says something about unreal engine crashing. i can talk to my friends via teamspeak while this happens, and then it crashes with the system service exception, irql not less or equal.

Or it just instantly goes to a bluescreen and the game doesnt crash. 

i was suspecting my asus motherboard or vga software, but i removed both and still got some crashes.

I tried searching for the solution for months!

today i found out about the driver verification tool,

and when i run that with every driver except the microsoft drivers,

i keep getting a bluescreen loop.

I made a few mini dump's, the first one was before the driver verification, the other ones came as soon as i started windows after the driver verification so after 4 or 5 bluescreens, i started in safemode and disabled it again.

is there anything i can do about this?

I know a lot about computers, and normally on other peoples pc's i fix everything! i'm even kind of embarrased that i need to make a post about this.

i dont see an option to upload the dmp and msinfo file here so here is a link to my shared google drive with all the files

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Sumit 43,806 Reputation points Volunteer Moderator
    2018-05-03T11:12:32+00:00

    Let us try finding any misbehaving driver

    Enable Driver Verifier:

    http://answers.microsoft.com/en-us/windows/wiki...

    (Must create a Restore point before)

    Upload the newer dumps when you get Driver_Verifier_detected_voilation.

    Please note that the system might crash before you reach the desktop-if it does please let us know so that we can guide you to disable Verifier.

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  2. Anonymous
    2018-05-02T08:18:50+00:00

    Yes i tried a clean install of the nvidia drivers, the pc is running on normal temperatures. Cpu around 30/40 degrees gpu around 40 idle, and 60 under heavy load so that cant be the problem

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  3. Sumit 43,806 Reputation points Volunteer Moderator
    2018-05-02T03:01:30+00:00

    Sorry, the MS symbol server is currently having issues which is making the things difficult to analyse.

    We would have to start with some generic troubleshooting.

    Have you tried reinstalling Nvidia Drivers?

    What temperatures is PC currently operating?

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