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Backspace key not working

Anonymous
2018-06-07T21:58:44+00:00

Ever since this date (5-27) when I hit the backspace key, instead of backspace it creates a screen shot and puts it on my desktop.  I really need help.  It's driving me crazy. Thanks in advance.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-06-07T22:44:05+00:00

    Restart your computer a few times to see if it helps.

    Open Start > Settings > Update & security > Troubleshoot

    Scroll down

    Click Keyboards

    Click Run the Troubleshooter

    When complete, restart to see if the problem is resolved.

    Try connecting the keyboard to a different USB port if its a USB wired keyboard.

    Press Windows key + X

    Click Device Manager

    Expand Keyboards

    Right click keyboard

    Click Uninstall

    Exit Device Manager then restart

    Reset your BIOS defaults:

    https://www.groovypost.com/howto/reset-pc-bios-...

    Try the keyboard with another computer to see if it works.

    Check for the latest driver updates for your computer.

    Try disabling the RAID settings in the BIOS If you have that configured.

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  2. Anonymous
    2018-06-08T17:53:06+00:00

    Uninstall both of those listed under keyboards then restart.

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  3. Anonymous
    2018-06-08T17:50:48+00:00

    Does this help?

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  4. Anonymous
    2018-06-08T17:48:48+00:00

    Which version of Windows 10 is currently installed? See how to verify:

    https://answers.microsoft.com/en-us/windows/wik...

    Which version and edition Windows did you originally upgrade from or was installed prior to your current version:

    Windows 10 - 1703, 1607, 1511, 1507 (build 10240)

    Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro

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  5. Anonymous
    2018-06-08T17:47:54+00:00

    Thanks for the reply...........but......it didn't work and I'm afraid to mess with the BIOS.

    Here is a screen shot from my device manager:

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