Reset password userflow not returning AADB2C90118 in Azure B2C

Octopus 121 Reputation points

I am using the built-in userflow in Azure B2C and when clicking on the "forgot password?" link in the sign-in sign-up userflow, I get in the error AADB2C: An exception has occurred.. This seems to be because I am using the page layout version 2.1.2. If I use version 2.1.1, then I get back the expected error AADB2C90118: The user has forgotten their password.

Is that a known bug and how can I fix it? I need 2.1.2 as it returns correctly encoded french characters in the UI.
Thank you for your help

Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
2,716 questions
0 comments No comments
{count} votes

Accepted answer
  1. AmanpreetSingh-MSFT 56,446 Reputation points

    Hi @Octopus · Thank you for reaching out.

    The idea with Page Layout version 2.1.2 is to provide Sign-up and Sign-in with embedded password reset so that the application don't need to handle the AADB2C90118 error. For this purpose, the claims provider selection button to reset password will be added, as shown below:


    This feature is in publishing phase as of now, which is why it is not working as expected and clicking on Forgot Password link fails with exception: claim exchange 'ForgotPassword' provided in the request is not available as one of the claims providers during claims provider selection.

    We will update our Page Layout Versions document with this information. Once this feature is ready for use in production, we will publish a supporting document for this feature as well.


    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

0 additional answers

Sort by: Most helpful