List Item column description missing in edit form.

Andreas Y. Larsson 1 Reputation point
2021-02-23T15:35:16.477+00:00

Hi.

I have a list with a number of columns that are to be filled in using the edit form. For most users it works fine but for some users the column description field is missing and that contains important information for the user. Has anyone any ideas what could be the issue?

One user reports that the description can be hinted at behind the dropdown menu but disseapears when closing the dropdown:
71070-image.png
After dopdown is closed:
71241-image.png

When I look at the form it all looks as it should.

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  1. Jerry Xu-MSFT 7,921 Reputation points
    2021-02-24T02:34:17.147+00:00

    Hi, @Andreas Y. Larsson ,

    As you mention, for some users the column description field is missing in edit form. SharePoint does not support column-level permission, so if the user can view the item, he/she shall be able to view all the fields. Here are some questions I want to ask

    1. What is the type of this field? Have you used things like rich text?
    2. And have you customized the list form with tools like Power Apps?
    3. Can the users with issue view this column in the list view form

    As a test, I will suggest you first to create a duplicate field holding the same contend check with all users. If all users work fine with the new field in the edit form, just remove the old field.

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  2. Andreas Y. Larsson 1 Reputation point
    2021-02-24T10:08:23.573+00:00

    Hi.

    1. For the affected users all of the columns are missing the information, I have used both text and choice types of fields. The only change I have made from default settings is a conditional formating in the list view. Conditional formatting code:

    {
    "$schema": "https://developer.microsoft.com/json-schemas/sp/column-formatting.schema.json",
    "debugMode": true,
    "elmType": "div",
    "attributes": {
    "class": "=if(@currentField == '','sp-field-severity--warning','')"
    },
    "children": [
    {
    "elmType": "span",
    "style": {
    "display": "inline-block",
    "padding": "0 4px"
    }
    },
    {
    "elmType": "span",
    "txtContent": "@currentField"
    }
    ]
    }

    1. No
    2. The users can se all information in the list view

    One of my affected user have no regained the information with no change performed on my part.

  3. Nicholas M 0 Reputation points
    2023-09-12T01:46:12.89+00:00

    @Andreas Y. Larsson & @Jerry Xu-MSFT -- have you found an answer to this issue? I came across this earlier today within my Microsoft Lists form. The descriptions appear on a new form but disappear once saved. Any solutions to keep the descriptions visible? Thanks in advance.

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