Windows Defender

Question

Why my Windows defender cannot check or download the update for Threats definition, it has "error code ; - 2147023838" and it the description of this error is " The Service cannot be started,becase it is disabled or because it has no enabled devices associated with it" even though i doesnt have or activate any antivirus besides wondows defender

Answer 1

The first step would be to try resetting Windows updates using an automatic script. See:

http://www.yourwindowsguide.com/2015/12/windows...

Make sure you run the script as an administrator.

Please let us know if you need any assistance.

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

You can download the updates from Microsoft site and update manually.

Download the files (.exe) from below link and double click on them install.

32 Bit - https://go.microsoft.com/fwlink/?LinkID=121721&...

64 Bit - https://go.microsoft.com/fwlink/?LinkID=121721&...

ARM - https://go.microsoft.com/fwlink/?LinkID=121721&...

Answer 3

Please see the following guide for help

https://support.microsoft.com/en-us/help/918355...