Stopcode: video tdr failure

Question

For some days now, I have been experiencing blue screens after leaving some games (namely Dead By Daylight and Overwatch), always something relating with video errors. The last stop code I got is the video tdr failure. I'm using Windows 10 in a Asus ROG GL553VD.

Does someone know how to fix this?

dump file link: https://1drv.ms/u/s!ArPNRMh07BsxuXkm89UbuYk-QDtv

Answer 1

This is caused by nvlddmkm.sys which is carrying the date of 22-May-18. You should take actions related to Display Driver

Windows Key+X > Click Device Manager > Expand Display Adapter > Right click on entry below >

A. Rollback the Driver

Click Properties > Go to Driver tab > If there is rollback option, click it

B. Update driver from manufacturer's website

Go to the website of the driver's manufacturer or computer's manufacturer > See if some driver is released for your model and OS > If yes, download that > In previous option, click Uninstall > Install the downloaded driver > Restart your computer

Answer 2

Hi whynou,

Open Device Manager (accessible by right clicking your Start Button)

Expand the Display Adapters Section

Right click your video card and choose Properties

On the Driver Tab, choose 'Roll back Driver'

If the Roll Back options is grayed out, right click your video card and choose Uninstall, when asked, confirm deletion of the driver files

Either way, restart your PC once done . . .

Answer 3

Completely remove everything of Graphics driver using DDU and install the newest copy of the driver available.

http://www.guru3d.com/files-details/display-dri...

You can head to either the card manufacturer or device manufacturer to get the newest driver.

Let us know if you require any assistance.