reset mobile phone and lost microsoft authenticator app

Miguel Hinojosa 1 Reputation point
2021-02-23T23:40:58.807+00:00

Hi, I reset my mobile phone and then try to install the authenticator app to use. But I cannot add the business account because ask for the app code cannot give to me. I have de administration account of the company. What can I do? regards Miguel

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,486 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Dave Patrick 426.1K Reputation points MVP
    2021-02-23T23:57:47.273+00:00

    You can restore a recent backup.
    https://techcommunity.microsoft.com/t5/azure-active-directory-identity/how-it-works-backup-and-restore-for-microsoft-authenticator/ba-p/1006678

    --please don't forget to Accept as answer if the reply is helpful--

    0 comments No comments