Keyboard gives wrong input/inputing without touching

Question

Dear community, I have a problem that I need assistance with.

About 2 days ago, my SteelSeries Apex 500m mech keyboard started giving input without my interference.

It presses buttons without me doing anything

Or giving wrong input (sometimes different buttons while pressing the same) , sometimes whole line of buttons light up on the test I did via keyboard testing website.

Some more info:

Keyboard is pretty new, bought December 2016

Those crazy attacks ( they dont happen constantly ) could be from minutes to hours long. And repeat...

It never happened before

I dont eat or drink close to my keyboard ( it is on a roll-in shelf under the table ) 

I cleaned it yesterday, only hair, no liquid marks, no sticky areas.

I took it to work to test. Seems like working fine with my work computer as I am typing this right now. (but I will leave it on with an open word document to see if it records some malfunctions) 

My work computer is with Windows 7 Professional 64 bit

My home PC is with Windows 10 Home 64 bit 

Cables undamaged

Drivers up to date

Reinstalled and installed the keyboard back again from device manager

--So far no solution--

So what I figured out until now is that the keyboard is probably undamaged ( will know, after my shift ends in 6 hours, if it malfunctioned during that time )

I remember that couple days ago my home Windows had an update. 

I thought maybe this could be somehow related.

I would like to hear opinions and more than that, Your solutions.

Thanks 

Pavel

Answer 1

It seems like the problem got fixed by it self somehow, after using the keyboard during work ( without any problems ) , I did bring it home and it did not have any issues. I didn't notice any other updates, so I dont know if it got fixed by any update.

I guess I will continue to use it for now and look closely if anything happens. I usually use an xbox controller if I play, and use keyboard not too often, I hope I wont miss any weird acting by it, and manage to record it.

Answer 2

Hi Pavel,

I would like to know if you're able to fix your issue regarding your keyboard? If not, then as an initial troubleshooting, please follow the steps here. If yes, kindly provide the solution/method that worked for you to help other community members who's facing this issue.

We will be waiting for your response. 

Regards,

Answer 3

Update: So they keyboard worked well during the night on my work computer. I will come back home and test it again on my own PC