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Hardware Error

Anonymous
2018-05-10T10:59:52+00:00

Hello,

I'd like to have your opinions regarding below error report. Specifically, which hardware is the origin of error?

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: ab

Parameter 1: 1

Parameter 2: 40

Parameter 3: 0

Parameter 4: 2

OS version: 10_0_17134

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.17134.2.0.0.256.48

Locale ID: 2057

Extra information about the problem

Bucket ID: LKD_LEAKED_SESSION_POOLTAG_Ussx

Thanks for your time.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Sumit 43,806 Reputation points Volunteer Moderator
    2018-05-10T14:04:08+00:00

    Unfortunately, Bucket ID: LKD_LEAKED_SESSION_POOLTAG_Ussx

    is not properly documented. But logs say something is wrong with your Intel WiFi driver which might relate to this.

    Remove the driver completely:

    https://answers.microsoft.com/en-us/windows/for...

    You can find the newest driver links on the manufacturer's website or here:

    http://www.carrona.org/dvrref.php

    Let us know if you require any assistance.

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  2. Anonymous
    2018-05-10T11:40:42+00:00

    Dear Summit,

    Thanks for the tip.

    here is link to my system logs:

    https://1drv.ms/u/s!AlCMQelyvFVkiA9I\_TSSDXO9JwQl

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  3. Sumit 43,806 Reputation points Volunteer Moderator
    2018-05-10T11:31:48+00:00

    Hello

    I am Sumit, an Independent advisor and a Microsoft MVP here to help.

    To better understand the issue, Please see the article below on how to share System logs.

    http://www.yourwindowsguide.com/2017/12/how-to-...

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  4. Anonymous
    2018-05-10T11:16:56+00:00

    Hello,

    No BSOD. just a blank screen. I have detailed the occurrence in another post as a reply to you. Also, I could not locate any "minidump" under my windows folder.

    Regards

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  5. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2018-05-10T11:08:36+00:00

    Do you get BSODs (Blue Screen of death) also as it is very difficult to extract information from event log? To know what exactly is causing the crashes, I need to analyze minidumps generated by crashes.

    Go to C:\Windows\Minidump

    Zip the contents of the folder corresponding to date and time of your crashes.

    Upload the content to Onedrive or any other file sharing site for me to locate the problem

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