Windows Network Folder Access Troubleshooting

ZetaDracon 1 Reputation point
2021-02-24T09:03:20.61+00:00

Hello all,

I have a problem with a single computer (PC C) in our home network. We have a shared folder on PC A, which is already accessible via PC B. PC A has premitted every access to that folder, yet PC C can not connect to PC A without being asked for a username/password.

Additionally, when trying to reconnect to PC A from PC C after a failed attempt I get the error code "0x80070035 - THE NETWORK PATH WAS NOT FOUND", while PC A is reachable via ping from PC C.

PC B connection to PC A works perfectly.

All computers are in the same network and net-group, and now I am running out of options.

Hope you guys can help me and I`m happy to provide more information.

Best regards!

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
2,312 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Candy Luo 12,686 Reputation points Microsoft Vendor
    2021-02-25T03:37:31.85+00:00

    Hi ,

    How did you access A's shared folder from C? Via \IP address or \hostname? Use both \IP address and \hostname to do a test.

    If C is accessing A' shared folder. Then C acts as SMB client and A acts as SMB server. Go to C's SMB client log and A's SMB server log to check if there is something related for us to troubleshooting.

    71909-image.png

    71933-image.png

    In addition, try to manually add username/password for UNC path in windows credential manager, see if it can work.

    71868-image.png

    Best Regards,

    Candy

    --------------------------------------------------------------

    If the Answer is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.