Bitlocker/Intune SyncML404 The Requested target was not found

Mike Crawford 1 Reputation point
2021-02-24T10:51:27.257+00:00

I hit the above ever today when deploying a compliance policy to about 60 laptops. One laptop errored out. I found https://social.technet.microsoft.com/Forums/en-US/22a202c0-98d3-4c36-a013-8498c162a76c/intune-require-bitlocker-error-details-syncml404-the-requested-target-was-not-found which is now archived so I could not post my findings there. On the 1 laptop which has this issue it looks like it has been configured with "Used space only" encryption. All other laptops are Full Disk encrypted so it looks like that is the likely issue. I will re-encrypt the laptop with Full Disk and see if that resolves the error. Posting this in case it helps someone going forward.

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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  1. William Schmitt 11 Reputation points
    2022-06-03T17:24:56.323+00:00

    I know this post is over a year old at this point but I figured it might help others to post the solution I just came to.

    The PC I had this error on had full disk encrypted and secure boot set but was still giving the error. It was an older computer with a v1.2 TPM chip instead of 2.0. When I went to TPM Administration through the Bitlocker setup screen it said that the TPM was not ready for use despite saying it was activated in BIOS. To fix this I cleared the TPM in TPM Admin and let the computer re-enable it after which the computer was reporting the TPM as ready to use and the error was resolved when the computer next checked in. Note that at least in my case the error did clear on the user account associated with it until the user had logged in and the computer synced again.

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