Scheduling exam issue

Jakub Ślusarski 1 Reputation point
2021-02-24T16:19:53.18+00:00

Hi, I'm having a trouble with scheduling AZ-900 exam. I'm getting this error: "We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam: Use Internet Explorer (version 9 or above) or Edge Clear all cache and cookies Use the InPrivate option in Internet Explorer or Edge" I tried all of suggested ways, but it still don't work. I really want to claim my voucher, but unfortunately, it doesnt work. Can I know why this thing happen?

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  1. Dave Patrick 426.1K Reputation points MVP
    2021-02-24T16:20:48.837+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to Accept as answer if the reply is helpful--

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