intune company portal

Justin Jacobson 1 Reputation point
2021-02-24T21:01:35.777+00:00

hello Im an IT admin for my company and i have been trying to set up company portal on one of my clients phone. we use okta as a sso and login on the domain with the okta to access Microsoft and everything in office and all that jazz. the problem is there phone is a android and its not wanting to check the device status

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
1,282 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Lu Dai-MSFT 28,366 Reputation points
    2021-02-25T06:21:34.277+00:00

    @Justin Jacobson Thanks for posting in our Q&A.

    For checking the device status, one is check in the device manually, and another is waiting for the automatically check in. Automatically check's cycle is about every 8 hours in Android. We can read the following article as a reference.
    https://learn.microsoft.com/en-us/mem/intune/configuration/device-profile-troubleshoot#how-long-does-it-take-for-devices-to-get-a-policy-profile-or-app-after-they-are-assigned

    If there is anything unclear, feel free to let us know.


    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.