intune company portal

Justin Jacobson 1 Reputation point
2021-02-24T21:01:35.777+00:00

hello Im an IT admin for my company and i have been trying to set up company portal on one of my clients phone. we use okta as a sso and login on the domain with the okta to access Microsoft and everything in office and all that jazz. the problem is there phone is a android and its not wanting to check the device status

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
1,414 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Lu Dai-MSFT 28,446 Reputation points
    2021-02-25T06:21:34.277+00:00

    @Justin Jacobson Thanks for posting in our Q&A.

    For checking the device status, one is check in the device manually, and another is waiting for the automatically check in. Automatically check's cycle is about every 8 hours in Android. We can read the following article as a reference.
    https://learn.microsoft.com/en-us/mem/intune/configuration/device-profile-troubleshoot#how-long-does-it-take-for-devices-to-get-a-policy-profile-or-app-after-they-are-assigned

    If there is anything unclear, feel free to let us know.


    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.